Do you have questions about an invoice from us? We are here to help you.

ColliCare Logistics B.V. send out the invoices electronic. We will then send the invoice to the e-mail address you provide to us. Invoices will be send in PDF format.

Any questions about an invoice issued by ColliCare Logistics B.V., please contact our administration on this mail address: invoice@collicare.nl

  • Please include the invoice number with you inquiry.
  • If you have questions about an invoice, Please respond within eight days after receiving the invoice.
 

Invoices FAQs

 
Where can I find my invoice details?

All invoices are available in Customer Portal eCare. Log in to view and download past and current invoices.

What should I do if I haven’t received my invoice?

If you haven’t received your invoice, check your spam folder or log into Customer Portal eCare to download it. You can also reach out to invoice@collicare.nl for assistance.

What happens if my payment is late?

Late payments may result in additional fees or service interruptions. If you are experiencing issues with payment, please contact invoice@collicare.nl as soon as possible.

How do I dispute an invoice?

If you believe an invoice is incorrect, please invoice@collicare.nl within 8 days of receiving it. Make sure to provide your invoice number and details of the dispute.

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